Shipping policy
SHIPPING POLICY — CALI DREAM
ORDER PROCESSING TIME All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. If we are experiencing a high volume of orders, processing times may be slightly delayed. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
SHIPPING RATES AND DELIVERY ESTIMATES Shipping charges for your order will be calculated and displayed at checkout, based on the weight of your order and the delivery address. We currently ship within the United States only.
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 5-7 business days |
| Expedited Shipping | 2-3 business days |
Delivery delays can occasionally occur due to circumstances outside our control, such as carrier delays, severe weather, or high shipping volumes.
SHIPPING CONFIRMATION AND ORDER TRACKING You will receive a shipping confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
DOMESTIC SHIPPING RESTRICTIONS Some products may not be shipped to P.O. boxes or APO/FPO addresses. We currently do not offer international shipping. We hope to expand our shipping regions in the future.
DAMAGES CALI DREAM is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier directly to file a claim. Please save all packaging materials and damaged goods before filing a claim. If you need to file a claim or have any other concerns about a damaged order, please contact us at calidreams.official@gmail.com.
QUESTIONS If you have any questions about your shipment or this Shipping Policy, please contact us at: CALI DREAM calidreams.official@gmail.com 1924 Hacienda Dr, Vista, CA 92081, United States (442) 404-7415